Shipping & return

SHIPPING

Free shipping is automatically applied to every order. It usually takes 2 to 3 business days for your online order to process. Please note that during sales or promotions, processing times may be longer than expected. At this time we only ship to US addresses.

You should receive your order within 2-5 business day(s) after shipping confirmation depending on the delivery company (USPS).

RETURNS

Luminous Affect is not responsible for the loss of a package, delivery errors or damaged packages. It is the responsibility of the consumer to verify the delivery information before finalizing the order. Due to the nature of our items. We do not accept any exchange or refund on our products, unless it is damaged an returned in 3-5 business days.

Please communicate with us by email only, contact us here with a photo of the damaged product, we will be happy to help.